Sustainability

Preserving the heritage of Sinasos while caring for the future.

Sustainability Policy

Protecting heritage, protecting resources

As a mansion built in a historic village using the region's traditional architecture, we see sustainability not only as an environmental matter but as part of culture, the local community and the guest experience.

In all our activities we comply with the relevant laws, regulations in force and the rules of the institutions we are affiliated with. We continually improve our quality, environment, occupational safety, food safety and energy management systems.

Download Report (PDF, Turkish)
Roof terrace
Our Mission

An exceptional experience

To give our guests an exceptional holiday experience by offering products and services that meet their wishes, needs and expectations, delivered by our friendly and hospitable team.

Our Vision

Continuous improvement

To keep guest satisfaction at the highest level through continuous development and improvement, and, through consistent quality and sustainable use of resources, to support the promotion and development of our region together with our stakeholders.

Our Principles

Our Policies

Highlights from the policies in our report.

Environment

We separate waste at source for recycling, use natural resources responsibly and prefer environmentally friendly products. We work towards the transition to low-carbon operations.

Energy Efficiency

We monitor and record our energy use and set savings targets. We choose efficient products and services and aim to integrate renewable energy systems where our premises allow.

Quality

We apply, measure and continually improve our quality, environment, occupational health and safety, food safety and energy management systems.

Guest Satisfaction

We handle our guests' suggestions, requests and complaints with transparency, accessibility and confidentiality, resolve them and keep our guests informed.

Food Safety

We control physical, chemical and biological hazards at every stage until products are served, offering healthy and safe food prepared in a hygienic environment.

Occupational Health & Safety

We train our team in health and safety, identify and eliminate risks in advance, and ensure our employees take an active part in the process.

  • Quality Policy
  • Guest Satisfaction Policy
  • Occupational Health and Safety Policy
  • Food Safety Policy
  • Environmental Policy
  • Energy Efficiency Policy
  • Children's Rights Policy
  • Local Community Policy
  • Accessibility Policy
  • Human Rights and Equality Policy
  • Purchasing Policy
  • Hunting Area Map
  • Invasive Species
  • Wildlife